Business Numbers
Use suitable virtual business numbers for customer and business communication.
BUSINESS CALLING
Business Calling Solutions That Keep Your Business Connected
Build a professional business calling setup with virtual numbers, IVR, call routing, forwarding, inbound and outbound calling, recording and monitoring through one telecom partner.
BUSINESS CALLING
Customer
Incoming Call
IVR
Call Routing
Business
Team
Virtual Numbers
IVR
Recording
Monitoring
BUSINESS COMMUNICATION
A Professional Calling Setup for Your Business
Business calling is more than simply making and receiving telephone calls. Businesses may need structured call flows, dedicated numbers, department routing, call forwarding and communication management.
JB TECH SERVICES helps businesses identify suitable calling solutions based on their teams, locations, customers, calling requirements and destinations.
The objective is simple: make business communication easier to manage through one technology partner.
BUSINESS CALLING FEATURES
Tools for Managing Business Calls
Select the calling capabilities that match your business communication requirements.
Inbound Calling
Manage incoming customer and business calls through an organized calling environment.
Outbound Calling
Support business teams with outbound calling for customers, prospects and business communication.
IVR
Guide callers through configured options and direct them toward the appropriate department or team.
Call Routing
Route calls according to business requirements, teams and configured calling rules.
Call Forwarding
Forward calls to appropriate users or destinations when teams need flexible communication options.
Call Recording
Applicable plans can provide call recording capabilities for businesses that require recorded conversations.
Call Monitoring
Suitable configurations can include monitoring capabilities to help businesses manage calling activity.
FOR BUSINESS TEAMS
Keep Teams Reachable Across Locations
Modern businesses may have employees working from different offices, locations or working environments. A suitable business calling solution can help keep communication organized across these teams.
- Centralized business calling environment
- Virtual business numbers
- IVR and department routing
- Call forwarding
- Inbound and outbound calling
- Recording and monitoring on applicable plans
ONE TELECOM PARTNER
Simplify Your Telecom Requirements
Business calling may be only one part of a larger telecom requirement. JB TECH SERVICES can help coordinate eligible communication, connectivity, hardware, software and cloud-based requirements through one point of contact.
One Point of Contact
Work with one business partner for eligible telecom and communication requirements instead of coordinating every requirement separately.
Multiple Solutions
Your requirement may involve connectivity, calling, cloud communication, hardware or software. We help coordinate suitable options.
Simplified Billing
Where applicable to the selected services and plans, billing can be consolidated through JB TECH SERVICES.
INTERNATIONAL CALLING
Business Calling for International Markets
Businesses communicating internationally may need different calling plans depending on destination, usage and number requirements.
Unlimited Calling Options
Available plans can provide unlimited calling options for supported destinations together with applicable cloud communication features such as recording and monitoring.
Destination coverage, plan features and applicable usage terms depend on the selected service plan.
Per-Minute Calling & Local DIDs
For other supported destinations, businesses can use suitable per-minute calling plans with local DIDs where available.
Rates and number availability vary by country and selected plan.
CLOUD COMMUNICATION
Powered Through Suitable Cloud Communication Solutions
JB TECH SERVICES works as a direct channel partner with IHA Telephony for cloud communication solutions.
We can help businesses evaluate their calling requirements, destinations, number requirements and required communication features before selecting a suitable solution.
Explore Cloud Telephony →
BUSINESS USE CASES
Business Calling for Different Teams
Sales Teams
Manage outbound customer and prospect
communication.
Customer Support
Organize incoming calls and route customers
to the right team.
Service Teams
Help customers reach the appropriate business
team.
Remote Teams
Support business communication across
distributed teams.
International Teams
Manage communication requirements across
supported countries.
Growing Businesses
Build a flexible calling environment around
changing business requirements.
FAQ
Business Calling Questions
A business calling solution provides structured communication capabilities for organizations, which can include business numbers, inbound and outbound calling, IVR, call routing, forwarding and other calling management features.
Yes. Suitable cloud communication solutions can provide virtual business numbers. Number types and availability depend on the selected destination and plan.
Yes. IVR and call-routing configurations can help direct incoming calls to appropriate departments, teams or users.
Recording and monitoring can be available with applicable plans and configurations. Exact features depend on the selected solution.
Yes. JB TECH SERVICES can provide international business calling options for supported destinations. Unlimited plans are available for supported USA, UK, Canada and Australia requirements, while other destinations can be available through per-minute plans with local DIDs.
Yes. JB TECH SERVICES is positioned as one telecom and technology partner for eligible requirements involving communication, connectivity, hardware, software and cloud-based solutions. Consolidated billing is available where applicable.
BUSINESS CALLING REQUIREMENT?
Let's Find the Right Calling Solution
Tell us about your users, locations, calling destinations and required features. We'll help identify suitable options for your business.