One Point of Contact
Discuss your telecom and communication requirements through one business partner instead of coordinating every requirement separately.
CLOUD TELEPHONY
Cloud Telephony Solutions for Modern Businesses
Build a more flexible business calling environment with cloud telephony, virtual business numbers, IVR, intelligent call routing and business communication features managed through one telecom partner.
BUSINESS CLOUD TELEPHONY
Business
Number
Cloud
Telephony
Teams
& Customers
IVR
Call Routing
Recording
Monitoring
ONE TELECOM PARTNER
Simplify Your Business Communication
Managing different telecom and communication requirements through multiple providers can make billing, coordination and support unnecessarily complicated.
Simplified Management
JB TECH SERVICES can help coordinate suitable hardware, software, connectivity and cloud-based communication solutions around your business requirements.
Consolidated Billing
Where applicable to the selected services and plans, billing can be consolidated through JB TECH SERVICES so businesses can simplify payment and service coordination.
CLOUD COMMUNICATION
What Is Cloud Telephony?
Cloud telephony is a business calling system that uses cloud-based communication infrastructure instead of requiring every calling function to depend on a traditional on-premise telephone setup.
Businesses can use virtual numbers, local DIDs, IVR, call routing, forwarding and other calling functions while managing communication through internet-connected devices and suitable cloud platforms.
JB TECH SERVICES helps businesses understand their communication requirements and coordinate suitable cloud telephony solutions.
KEY CAPABILITIES
Cloud Telephony Features for Business Calling
Select the communication capabilities your business actually needs and build a calling environment around those requirements.
Virtual Business Numbers
Use business calling numbers without depending on a traditional physical telephone line for every user or location.
Local DIDs
Local Direct Inward Dialing numbers can help businesses establish a local calling presence in supported destinations and countries.
IVR
Create structured call flows that can guide callers toward the appropriate department, team or destination.
Call Routing
Route incoming calls according to your business communication requirements, teams and configured calling rules.
Call Forwarding
Forward calls to suitable users or destinations to help teams remain reachable when working across locations.
Call Recording
Supported plans can provide call recording capabilities for businesses that need recorded conversations for operational or service requirements.
Call Monitoring
Suitable business plans can include monitoring capabilities to help teams manage and review business calling activity.
Inbound & Outbound Calling
Support business communication requirements for incoming and outgoing calls through a cloud-based calling environment.
BUSINESS CALL MANAGEMENT
Give Your Team a More Flexible Calling Setup
Cloud telephony can make it easier for businesses to manage calling across teams, locations and working environments without relying entirely on a traditional office telephone setup.
- Business calling from supported devices
- Structured IVR and call flows
- Call routing and forwarding
- Virtual numbers and local DIDs
- Recording and monitoring on applicable plans
INTERNATIONAL BUSINESS CALLING
Cloud Telephony for International Communication
Businesses communicating with customers, teams or partners in other countries may need different calling plans depending on their destinations and usage patterns.
Unlimited Calling Plans
JB TECH SERVICES can provide available unlimited international calling plans for supported destinations, with cloud communication features such as calling, recording and monitoring according to the selected plan.
Plan availability, included destinations and applicable usage terms depend on the selected service plan.
Per-Minute Calling with Local DIDs
For other international destinations, suitable per-minute calling plans can be provided along with local DIDs where available.
Rates, number availability and destination coverage vary by country and selected plan.
TECHNOLOGY PARTNER
Cloud Communication Through IHA Telephony
JB TECH SERVICES works as a direct channel partner with IHA Telephony for cloud communication solutions.
We help businesses understand their calling requirements and identify suitable cloud telephony options based on their users, destinations, features and expected usage.
Discuss your cloud telephony requirement →
JB TECH SERVICES
Business Communication
Cloud Telephony · Calling · International
Communication
BUSINESS USE CASES
Who Can Benefit From Cloud Telephony?
Sales Teams
Organize business calling and customer
communication.
Customer Support
Structure incoming calls and route customers
to appropriate teams.
Remote Teams
Support business calling across distributed
working environments.
International Businesses
Manage calling requirements across supported
countries and destinations.
Growing Businesses
Build communication capabilities around
changing team and business requirements.
Multi-Location Businesses
Coordinate business communication across
different offices and teams.
FAQ
Cloud Telephony Questions
Cloud telephony is a cloud-based business calling system that can provide features such as virtual numbers, IVR, call routing, forwarding and other communication functions without requiring every calling function to be tied to a traditional physical telephone setup.
Local DIDs can be available for supported countries and destinations. Availability depends on the selected country, number type and service plan.
Yes. IVR and call routing can be configured as part of suitable cloud telephony solutions to help businesses organize incoming calls and direct callers to the appropriate destination.
Recording and monitoring capabilities are available with applicable plans and configurations. The exact features depend on the selected solution.
Yes. JB TECH SERVICES can provide international cloud telephony options. Unlimited calling plans are available for supported USA, UK, Canada and Australia requirements, while other destinations can be available through per-minute plans with local DIDs where supported.
JB TECH SERVICES aims to provide businesses with one point of contact for their eligible telecom and communication requirements, including hardware, software, connectivity and cloud-based solutions. Consolidated billing can be provided where applicable to the selected services and plans.
HAVE A REQUIREMENT?
Let's Build the Right Calling Solution for Your Business
Tell us your locations, users, countries, calling requirements and preferred features. We'll help you understand the available options.